# Errors description

Identifier Code Description
0 Code 0 is for "no errors".
1 ERROR_KEY_DOES_NOT_EXIST Account authorization key not found in the system. Make sure you copied it correctly without spaces or tabulation signs.
2 ERROR_NO_SLOT_AVAILABLE No idle captcha workers are available at the moment; customers should increase their maximum bid in the API settings in the client area or choose less busy hours to create tasks.
3 ERROR_ZERO_CAPTCHA_FILESIZE The size of the captcha you are uploading is less than 100 bytes.
4 ERROR_TOO_BIG_CAPTCHA_FILESIZE The size of the captcha you are uploading is more than 500,000 bytes.
10 ERROR_ZERO_BALANCE Account has zero or negative balance.
11 ERROR_IP_NOT_ALLOWED You are not allowed to make requests from your IP with your current account key. Please refer to the IP list section located API settings in the client area.
12 ERROR_CAPTCHA_UNSOLVABLE 5 different workers could not solve the Captcha. Customers are charged for these tasks because our workers spend time performing them.
13 ERROR_BAD_DUPLICATES 100% recognition feature did not work due to an insufficient number of guesses.
14 ERROR_NO_SUCH_METHOD Request made to API with a method that does not exist. This usually happens when programmers mistype method names.
15 ERROR_IMAGE_TYPE_NOT_SUPPORTED Could not determine captcha file type from its exif header, or the image type is not supported. The only allowed formats are JPG, GIF, and PNG. Images must have an EXIF header containing information about the image type.
16 ERROR_NO_SUCH_CAPCHA_ID The captcha you are requesting does not exist in your active captchas list or has expired. Captchas are removed from the API 60 seconds after the worker completes the task. During this period, your app should send all task result polls and correct/incorrect reporting requests.
21 ERROR_IP_BLOCKED Your IP is blocked due to improper use of the API. Check the reason here.
22 ERROR_TASK_ABSENT "task" property is empty or not set in the createTask method.
23 ERROR_TASK_NOT_SUPPORTED Task type is not supported or is typed incorrectly. Please check "type" property in the task object.
24 ERROR_INCORRECT_SESSION_DATA Some of the required values for successive user emulation are missing. API output contains more details about what is missing.
25 ERROR_PROXY_CONNECT_REFUSED Could not connect to task proxy, connection refused.
26 ERROR_PROXY_CONNECT_TIMEOUT Could not connect to task proxy, connection timed out.
27 ERROR_PROXY_READ_TIMEOUT Reading timeout of task's proxy
28 ERROR_PROXY_BANNED Proxy IP banned by target service.
29 ERROR_PROXY_TRANSPARENT Task denied at proxy-checking state. Proxy must be non-transparent to hide our server IP. Use our proxy checker tool to debug your proxy.
30 ERROR_RECAPTCHA_TIMEOUT Recaptcha task timeout, probably due to slow proxy server or Google server
31 ERROR_RECAPTCHA_INVALID_SITEKEY Captcha provider reported that the sitekey is invalid.
32 ERROR_RECAPTCHA_INVALID_DOMAIN Captcha provider reported that the domain for this sitekey is invalid.
33 ERROR_RECAPTCHA_OLD_BROWSER Captcha provider reported that the browser User-Agent is not compatible with their javascript
34 ERROR_TOKEN_EXPIRED Captcha provider server reported that the additional variable token has expired. Please try again with a new token.
35 ERROR_PROXY_HAS_NO_IMAGE_SUPPORT Proxy does not support transfer of image data from Google servers. Use our proxy checker tool to debug your proxy.
36 ERROR_PROXY_INCOMPATIBLE_HTTP_VERSION Proxy does not support long GET requests with length about 2000 bytes and does not support SSL connections. Use our proxy checker tool to debug your proxy.
49 ERROR_PROXY_NOT_AUTHORISED Proxy login and password are incorrect. Use our proxy checker tool to debug your proxy.
51 ERROR_INVALID_KEY_TYPE Passed sitekey is from another reCaptcha type. Try to solve it as V2, V2-invisible, or V3.
52 ERROR_FAILED_LOADING_WIDGET Could not load captcha provider widget in worker browser. Please try sending a new task.
53 ERROR_VISIBLE_RECAPTCHA Attempted solution of usual reCaptcha V2 as reCaptcha V2 invisible. Remove flag 'isInvisible' from the API payload.
54 ERROR_ALL_WORKERS_FILTERED No workers left that were not filtered by the reportIncorrectRecaptcha method.
55 ERROR_ACCOUNT_SUSPENDED The system has suspended your account for a significant reason. Contact support for details.
56 ERROR_TEMPLATE_NOT_FOUND AntiGate template not found by name during task creation.
57 ERROR_TASK_CANCELED AntiGate task was canceled by worker. See "errorDescription" field for the cancellation reason.
58 ERROR_RECAPTCHA_PAGEACTION_REQUIRED ERROR_RECAPTCHA_PAGEACTION_REQUIRED
59 ERROR_NO_IMAGE_DATA ERROR_NO_IMAGE_DATA
60 ERROR_CAPTCHA_TYPE_NOT_SUPPORTED ERROR_CAPTCHA_TYPE_NOT_SUPPORTED
61 ERROR_NO_POST_DATA ERROR_NO_POST_DATA
62 ERROR_ACCESS_DENIED ERROR_ACCESS_DENIED
999 UNHANDLE_ERROR UNHANDLE_ERROR
1000 ERROR_SERVICE_NOT_READY ERROR_SERVICE_NOT_READY
998 ERROR_TARGET_URL_IN_BLACKLIST ERROR_TARGET_URL_IN_BLACKLIST
997 ERROR_ACCOUNT_BANNED ERROR_ACCOUNT_BANNED
996 ERROR_KEY_EXPIRED ERROR_KEY_EXPIRED
995 ERROR_TYPE_NOT_ACCEPTABLE ERROR_TYPE_NOT_ACCEPTABLE
994 ERROR_EXCEED_THREADS_LIMIT ERROR_EXCEED_THREADS_LIMIT